We had the privilege of sponsoring the Thunderbird District Mayor’s Community Leadership Breakfast today. While enjoying our breakfast at Meson Sabika, we listened to the presentations discussing Eagle Scouts and the services they have provided the community. All of the presenters touched on the Boy Scout Code, which is their promise to be: Trustworthy, Loyal, Helpful, Friendly, Courteous, Kind, Obedient, Cheerful, Thrifty, Brave, Clean and Reverent.
These virtues, which are instilled in our youth, should also provide an example as to how we handle ourselves as adults. As Realtors, we should also strive for the very same code; to be:
1. Honest/ Trustworthy– In our business dealings, and with our clients.
2. Loyal– we should make sure we look out for the best interests of our customers
3. Helpful, Friendly, Courteous, Kind & Cheerful – Our clients are our business, being able to provide them the information they seek should always be our first priority.
We all have our days, where nothing seems to be going right, but that doesn’t mean that everyone else needs to pay the price for it. Whomever we are dealing with, even on bad days, remember the old adage “you get more bees with honey, than with vinegar”
Your business is not just built around your clients, but around all the people you interact with professionally. Home Inspectors, Loan Officers, Attorneys, Other Real Estate Firms, their agents, their staff and brokers, your interactions with each of these people is your brand. If you are respectful of their time, are aware of the deadlines they need to make, and treat them and their staff the same way you would like to be treated, people will remember your professionalism.
4. Thrifty– Perhaps instead of thrifty, we can call this one, cost-conscious. We all know that our clients- buyers or sellers-are looking for the best deal that will benefit them. Negotiations aside, we can be respectful of their money and time, by ensuring that we have done everything on our end to make sure their deals close, with the least amount of delays as possible.
5. Brave – I like to think that “Confidence” and “Brave” are interchangeable. As Realtors, we are the experts. Project that confidence with your clients.
6. Clean – We are professionals. We need to act like professionals. Part of that is looking and acting the part of a professional. From what we wear, to how we speak, we should always keep professionalism front of mind.
7. Reverent– Have respect for your clients, and all the people that you interact with on deals. We all have clients who try our patience, or stretch our resources, but always remember that they chose you. Honor that. Respect the fact that of all the 37,000 agents in MRED, they picked you.
Remember also, that to be given the distinction of Realtor ® that we too have our own code which follows the same general ideas and ethics. What all of this really boils down to though is: be nice, be respectful, have fun.